Privacy policy

Effective Date: February 22, 2025

At Pasta in Minutes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.pastainminutes.com), make a purchase, or interact with our services. By using our website or services, you consent to the practices described in this policy.

If you have any questions or concerns about this Privacy Policy, please contact us at support@pastainminutes.com or +916385132249.

1. Information We Collect

We collect information from you in several ways to provide and improve our services. This may include:

Personal Information

• Contact Information: Name, email address, phone number, and shipping/billing address (e.g., when you place an order or sign up for our newsletter).
• Payment Information: Credit card details, bank account information, or other payment methods (processed securely through third-party payment gateways; we do not store full payment details on our servers).
• Account Information: Username, password, and preferences if you create an account on our site.

Non-Personal Information

• Usage Data: IP address, browser type, device information, pages visited, time spent on the site, and referring website (collected automatically via cookies and similar technologies).
• Order History: Details of products purchased, such as pasta packs or related items.

We may also collect information from third-party sources, such as social media platforms if you interact with us there.

2. How We Collect Information

• Directly from You: When you submit forms, place orders, contact customer support, or subscribe to marketing communications.
• Automatically: Through cookies, web beacons, and analytics tools (e.g., Google Analytics) that track your interactions with our site.
• From Third Parties: Payment processors, shipping partners, or marketing affiliates who assist in fulfilling your orders.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping pasta products and handling payments or refunds.
• To communicate with you about your orders, promotions, updates, or customer service inquiries.
• To personalize your experience, such as recommending products based on your purchase history.
• To improve our website, products, and services through analytics and feedback.
• For marketing purposes, such as sending newsletters or promotional offers (you can opt out at any time).
• To comply with legal obligations, prevent fraud, or resolve disputes.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share it in the following circumstances:

• Service Providers: With trusted partners who help us operate our business, such as payment processors (e.g., Stripe or PayPal), shipping companies (e.g., for delivering your pasta orders), or email service providers.
• Legal Requirements: If required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
• With Your Consent: For any other purpose with your explicit permission.

All third parties we share data with are required to protect your information and use it only for the services they provide to us.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption for sensitive data (e.g., during payment processing) and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, track site usage, and serve relevant ads.

• Essential Cookies: Necessary for the site to function (e.g., maintaining your shopping cart).
• Analytics Cookies: To understand how visitors use our site.
• Marketing Cookies: To deliver personalized ads.

You can manage cookies through your browser settings or by opting out via our cookie consent banner. Note that disabling cookies may limit some site features.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: Request a copy of your data or correct inaccuracies.
• Deletion: Ask us to delete your information (subject to legal requirements).
• Opt-Out: Unsubscribe from marketing emails or withdraw consent for data processing.
• Do Not Track: We honor browser "Do Not Track" signals where applicable.

To exercise these rights, contact us at support@pastainminutes.com. We will respond within a reasonable timeframe (typically 30 days).

8. Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. International Data Transfers

If you are located outside India (where our operations are based), your information may be transferred to and processed in India or other countries. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out to:

Pasta in Minutes
Sahaya Rex, Marketing Head
Email: support@pastainminutes.com
Phone: +916385132249
Website: www.pastainminutes.com

Address: No-7/11/14/7, ST-1, Kallukatti, Ganapathipuram, Kanyakumari, Tamilnadu, India - 629502

Thank you for trusting Pasta in Minutes with your information. We value your privacy and strive to handle your data responsibly.