Effective Date: February 22, 2025
At Pasta In Minutes, operated by United Advanced Trading, we’re committed to delivering our premium pasta products to your doorstep efficiently. This Shipping Policy outlines our process, costs, and timelines for orders placed on https://pastainminutes.com. Please review the details below before making a purchase.
1. Shipping Locations
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India: We ship to all regions within India from our base in Kanyakumari, Tamil Nadu.
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International: We offer shipping to select countries (e.g., Saudi Arabia, UAE), as indicated during checkout. Contact us for availability outside listed regions.
2. Shipping Costs
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Within India:
- Standard Shipping: ₹50 per order (up to 2kg).
- Free Shipping: On orders above ₹500.
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International: Calculated at checkout based on weight (e.g., 450g packs) and destination. Customs duties or taxes, if applicable, are the buyer’s responsibility.
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Note: Shipping costs are non-refundable unless the order is canceled due to our error (see Refund Policy).
3. Processing Time
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Order Processing: Orders are processed within 1-2 business days after payment confirmation.
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Business Hours: Monday to Saturday, 9:30 AM - 7:30 PM (Sunday closed). Orders placed on Sundays or holidays are processed the next business day.
4. Delivery Time
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Within India: 3-7 business days, depending on your location (e.g., faster to metros like Chennai, longer to rural areas).
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International: 7-15 business days, subject to customs clearance.
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Tracking: A tracking number is provided via email once your order ships.
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Delays: We are not liable for delays caused by couriers, customs, or unforeseen events (e.g., weather, strikes).
5. Shipping Partners
We partner with reliable couriers, such as:
- Delhivery, India Post, or Blue Dart (India).
- DHL or FedEx (international, where applicable).
Specific carriers may vary based on availability and destination.
6. Order Fulfillment
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Stock: We ship available items (e.g., Fusilli, Vermicelli) immediately. If an item is out of stock, we’ll notify you and offer a refund or replacement.
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Partial Shipments: For multi-item orders, we may ship available products first and follow up with backordered items at no extra cost.
7. Lost or Damaged Shipments
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Damaged Goods: If your pasta arrives damaged (e.g., broken packs), contact us within 15 days of delivery with photos (see Refund Policy).
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Lost Orders: If your order doesn’t arrive within the estimated timeframe, notify us within 30 days of shipping. We’ll investigate and provide a replacement or refund if confirmed lost.
8. Shipping Address
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or losses due to incorrect addresses. Contact us immediately at support@pastainminutes.com if you need to update your address before shipping.
9. Contact Us
For shipping-related questions or issues, reach out to:
United Advanced Trading
Email: support@pastainminutes.com
Phone: +91 63851 32249
Address: No-7/11/14/7, ST-1, Kallukatti, Ganapathipuram, Kanyakumari - 629202, India
Branch Hours: Monday to Saturday, 9:30 AM - 7:30 PM (Sunday closed)
10. Changes to This Policy
We may update this policy to reflect changes in shipping practices or costs. Updates will be posted at https://pastainminutes.com/policies/shipping-policy.
Thank you for shopping with Pasta In Minutes—we’ll get your pasta to you fast and fresh!
